Support & Info

Quick Facts   ·   Ordering & Account   ·   SHIPPING & RETURNS   ·   Warranty & Replacement   ·   Contact Us

Collapsible content

WHERE DO YOU SHIP TO?

From this global webshop, we ship to:

  • America; Canada, Mexico, United States
  • Asia: Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam, China, India, Indonesia, Macao SAR

You can also check our Shipping Policy.

If your country is not listed then you might not be on the correct regional website. You should have been automatically redirected based on your IP location.

If you are using VPN, you might be redirected incorrectly. Please turn off VPN and then go to edco.ch. You might need to clear your browser's cookies and cache.

In the footer of the website you can find direct links to the regional webshops.

SHIPPING COSTS

TAIWAN

  • Standard Shipping (2-4 business days)
  • FREE for orders over TWD 4000,-
  • TWD 300,- shipping fee for orders up to TWD 4000,-
  • No duties or import taxes
  • 5% VAT added upon checkout

US, CANADA, MEXICO

  • Standard Shipping (7-9 business days)
  • USD 40,- for packages up to 1kg
  • USD 150,- for packages from 1 to 5kg (max. 1 wheel set + packaging)
  • USD 225,- for packages over 5 kg (2 wheel sets + packaging)
  • EXCL. IMPORT DUTIES & TAXES

ASIA

(Hong Kong SAR, Japan, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam, China, India, Indonesia, Macao SAR)

  • Standard Shipping (7-9 business days)
  • USD 30,- for packages up to 1kg
  • USD 75,- for packages from 1 to 5kg (max. 1 wheel set + packaging)
  • USD 125,- for packages over 5 kg (2 wheel sets + packaging)
  • EXCL. IMPORT DUTIES & TAXES

DELIVERY TIMES

Click for our Shipping Policy.

RETURN A PURCHASED ITEM

Click for our Refund Policy.

DEFECTS OR ISSUES

Please see our Warranty & Replacement section. Or contact us directly.